Equine Sports Massage

Cancellation Policy

As of February 1st 2026 there will be a couple of policy changes. 🚙Due to travel and cancellations leaving open spots on the day. We will be following deposit and cancellation policies more strictly for bookings. At time of booking please send your best email, phone and address so we can send you the invoice for confirmation deposit. _____________ 🗓️Deposits for Bookings There will be a 50% deposit, this will be required to secure the appointment- this is required in 24 hours of booking the appointment. 🔐 This helps avoid last-minute cancellations and keeps my travel routes efficient so every horse gets their allocated time. This deposit is deducted from the final appointment price. If deposit isn’t paid, your spot is still open and can be secured by someone else. Cancellation Policy ‼️48 hours + notice = cancellation is free, and any deposit is refunded. ❗️24 hours of booking= deposit is non-refundable and the full session fee applies as the cancellation is considered late and an invoice will be sent for full payment. ⁉️No-shows = full session fee applies and an invoice will be sent. Deposit is non-refundable ______________ With this new policy in place, it will allow us to reduce no shows and last minute cancellations that impact our small business. We are here to help your horses, please help us by giving us notice and book in🗓️ 🐴Horses are horses - if your horse becomes unwell or injured unexpectedly, please reach out. We do understand genuine situations and will always approach them with compassion. ✨Thank you to our clients who respect and communicate with us, we genuinely respect you and our time together to provide the best quality of care we can!✨ If you ever have questions or need to reschedule, we are always available to chat! Thank you for understanding — Samantha ✨ Wheatbelt Equine Therapies 0415 498 142 | info@wheatbeltequinetherapies.com

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